RETURNS 

 

International customers can browse and shop our website in their local currency by selecting their country and currency from the dropdown menu in the main navigation.

 

 

SHIPPING

 

We offer Standard (via RRD) and Express (via DHL) shipping options depending on the destination country.

The exact available shipping options for your country will be presented during checkout.

* International orders can experience delays, please contact customer service for updates.

 

 

 

DUTIES & TAXES

 

For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).

Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the

 

DELIVERY TIMES

 

Depending on the destination country and shipping method chosen, international orders can take between 4 to 21 business days to deliver.

 

 

RETURNS 

 

We are happy to accept international returns.

 

We accept self postage standard returns. We also offer express prepaid labels for international returns. If the label is not used within 14 days, it will expire.

 

Returns must be postmarked within 14 days of your order date.

 

Items must be unworn, unwashed, in their original condition and with all tags attached.

 

Items marked Final Sale cannot be returned.

 

*Please note that for international returns the return shipping and any reverse duties & taxes are the responsibility of the customer. Returns should be postmarked within 14 days of the order date. We also recommend insuring your package and contacting Customer Service (help@enlumni.com) with the tracking number once shipped.*

Once your return is received back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be

 

Delivery Times: Depending on the destination country and shipping method chosen, international orders can take between 4 to 21 business days to deliver.